I have recently installed a copy of MusicMatch 7.5 (wink). The idea was that I could rip some of my CDs to .MP3's locally on Unimog.
MusicMatch is supposed to take the CD and automatically goto the CDDB database on the internet, collect all the details of artist/album/track and add that to the MP3 tag.
So far it has worked like a total piece of shit.
I continually get the message "Are you connected to the internet? If you want Musicmatch Jukeboxto look up information for this CD, make sure you are connected to the internet and then click 'Refresh.'"
I've gone through this cycle several times. Unfortunately, I could find little help on Google. I did find some techsupport articles that were not encouraging on musicmatches support website.
The boilerplate answers were either:
MUSICMATCH Jukebox can sometimes have connection problems using the CD Lookup service as the result of automatic configuration settings in the Internet Options control panel. To resolve this trouble, please try the following:
- Close any Internet Explorer windows that are open.
- Close MUSICMATCH Jukebox if it is open.
- Open your Internet Options control panel.
- Click the Connections tab.
- Click the LAN Settings button.
- Turn off any checkboxes under the "Automatic configuration" section of the window.
- Click OK.
Now try viewing a web page with Internet Explorer. Verify that you can access and navigate web pages with the new Internet Options control panel settings.
Once you have verified that you can access web pages, open MUSICMATCH Jukebox and try to use the CD Lookup service to look up information on commercial CD.
or
If you are having problems with MUSICMATCH Jukebox connecting to the Internet and if you are using a DSL Internet connection, please run the Internet Explorer Internet Connection Wizard by doing the following:
- Click the Start button on the Windows taskbar.
- Select "Settings".
- Click "Control Panel".
- Double click "Internet Options".
- Click the "Connections" tab.
- Next to "Use the Internet Connection Wizard", click the "Setup" button.
- In the Internet Connection Wizard window, select "I want to set up my Internet connection manually" and click "Next".
- When asked "How do you connect to the Internet", select "I connect through a local area network" and click "Next".
- When asked to "Select the method you would like to use to configure your proxy settings", click "Next" without changing any settings.
- When asked "Do you want to set up an Internet mail account now", select "No" and click "Next".
- When "Completing the Internet Connection Wizard", deselect the option to connect to the Internet immediately and click "Next".
I've tried both these solutions and neither work.
ONCE, the first time after I tried the second option (creating a new internet connection), when I went back to Musicmatch, I saw that it had found and downloaded the information for the BUSH/Deconstructed CD I had stuck in. Excited, when I tried other, very common cds, I continued to have the same 'not connected to internet' error.
I haven't been able to find any other solutions or explanations, either on Google, GoogleGroups, or the woeful MusicMatch site.
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FOLLOWUP
So I saw a clue somewhere on Google Groups that removing and reinstalling MusicMatch would make it work. I tried that, and now I have got two CDs out of two to be identified. Fingers crossed. I originally installed some older version (5?) of MusicMatch, which then automatically updated to the new version. Perhaps the upgrade script work properly.
At any rate, on some of these CDs, I have to keep hitting refresh and it eventually works.
I just popped in some TOOL CD that it seems unable to recognize. I would have thought it would be in the CDDB. Groan. Fucking stupid software. You'd think that querying an external server with some id number wouldn't be the most challenging engineering feat for these people....
Posted by Nils Blutig at January 11, 2003 07:01 PM | TrackBack